Our Story

Where Every Meal Tells a Story

Customer requesting a drink and thick slice of loaf

It Started With a Kitchen Table & a Dream

I didn't set out to open a deli. I set out to feed people — really feed them. The kind of nourishment that fills your belly and warms your heart at the same time.

Growing up, our kitchen was the heart of everything. Sunday mornings smelled like fresh bread rising on the counter. Weeknights hummed with the rhythm of chopping, stirring, and tasting. My mum always said, "If you want to show someone you care, feed them well."

That simple truth stuck with me. And years later, when I found myself standing in this little space with big windows and even bigger dreams, I knew exactly what I wanted to create — a place that feels like coming home.

This Isn't Just About Sandwiches

Don't get me wrong — we make a damn good sandwich. But what we're really making here is connection. It's the regular who comes in every Tuesday and orders "the usual" before I even ask. It's the mum grabbing lunch on her way to pick up the kids, who breathes a sigh of relief because someone else made her something delicious today. It's the couple sharing a salad on the bench outside, laughing like they're the only two people in the world.

Every morning, I arrive before the sun comes up. The ovens warm, the coffee brews, and the kitchen comes alive with the kind of smells that make you feel safe — butter melting into pastry, herbs mingling with olive oil, bread crisping to golden perfection.

By the time we open the doors, everything is ready. But more than that — it's made with intention, with pride, and with love.

Local Means Everything to Us

We don't just say we use local ingredients — we build relationships with the people who grow them. The tomatoes in your sandwich? They came from a farm just down the road, picked this morning while the dew was still on the vine. The sourdough? Baked by a local baker who's been perfecting his craft for twenty years.

When you eat here, you're not just supporting us. You're supporting farmers, bakers, producers, and families who pour their hearts into what they do. That's what community tastes like.

You're Part of This Story Now

If you've walked through our door, ordered a coffee, shared a laugh with us, or told a friend about the best ham and cheese toastie you've ever had — thank you. You're not just a customer. You're part of what makes this place feel alive.

This deli exists because I believe in the power of good food and genuine connection. I believe that sitting down to eat something made with care can change your whole day. I believe in slowing down, savoring the moment, and knowing that someone gave a damn about what they put on your plate.

So come in. Stay a while. Let us feed you — the way family should.

Our Promise to You

Every dish we serve is made the way I'd make it for my own family — with fresh ingredients, honest flavors, and a whole lot of heart.

No shortcuts. No compromises. Just real food, made by real people, who genuinely care about making your day a little bit brighter. That's our promise, and it's one we keep every single day.

See What We're Serving Today

What Makes Us Different

It's the little things that turn a meal into a memory

Made by Hand, With Heart

Nothing here is mass-produced or pre-packaged. Every sandwich, salad, and pastry is crafted fresh, with care and attention.

Local & Seasonal

We work with local farmers and suppliers who share our values. Fresh, seasonal ingredients at their peak of flavor.

Like Family

We remember your name, your order, and how you take your coffee. You're not a number here — you're one of us.

Fresh Every Morning

We start early so you can enjoy food that's been made that very day. No yesterday's leftovers, ever.

Family Recipes

Some of our recipes have been passed down through generations. They're tried, tested, and loved.

A Place to Belong

This isn't just a deli — it's a gathering place, a comfort zone, a little corner of warmth in your day.

Come Visit Us

We Can't Wait to Meet You

Whether you're popping in for a quick coffee, settling in with a sandwich and a good book, or picking up lunch for the whole family — we're here for you.

The door's always open (well, during opening hours!), the coffee's always hot, and there's always someone ready to welcome you with a smile.

See you soon. Save us a seat — we'd love to hear your story too.

New York, United States – July 28, 2024: A popular and stylish Italian deli called Milano in New York wth hanging lights, vertical shot